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Contact Us

Still not sure of the what, where, when and how?

Our experienced travel team will help you find the answer to your questions. Simply get in contact by telephone or send us an email, we'll be delighted to hear from you.

Who do you need to Contact?

So we can give you the most knowledgeable advice, please choose the right team for your booking from the following options:

Get help with Travel Insurance
Get help with Airport Car Parking
Get help with Airport Hotels
Get help with Airport Lounges OR Car Hire Excess Insurance

We look forward to hearing from you!

Travel Extras Queries


Send us a quick email with your details and queries/comments. customerservices@thomascookessentials.com

Call our customer care line on: 0845 803 5484.

Our office hours are from 9am to 5:30pm, Monday to Friday.

Travel Insurance Queries


0871 895 0044 or email insurance@thomascook.com.

Our office hours are from 9am to 5:30pm, Monday to Friday.